No charge cancellation within 24 hours of booking unless booking is within 14 days of your stay. Cancellations within 14 days of stay are non-refundable. Cancellations prior to 14 days of your stay are subject to a cancellation fee of $250. Please note that modifications to your stay may result in additional charges.
The City of Stratford implementation of a four percent (4%) mandatory MAT (Municipal Accommodation Tax) applicable on all short-term accommodations under 30 days. These funds ultimately go towards supporting tourism in Stratford.
Yes, there is one spot per suite available.
We cannot guarantee an early check-in or late check-out due to the frequency of our guest turnovers. Check-in is at 4pm and check-out is at 11am. However we will let you know as soon as your flat is ready.
Absolutely! Our regular room rates/policies do apply.
Service animals are welcome however we are unable to accommodate pets.
We offer 24/7 Digital Concierge with self check-in/out using keypad locks. There is no front desk, but there is someone available to assist you at any time.
Everyone is welcome at Hotel Julie, including babies and children. Hotel Julie is however more of an adult oriented atmosphere.
Prior to the sophisticated computer systems of today, Flat 7 was labelled as both 7 and 8 in order to distinguish that there were 2 bedrooms in this suite. Most bookings came from the Stratford Festival Theatre and they would renumber the suites in their computer system annually which left the previous owner scrambling each year to physically renumber the suites! We found this story to be a charming part of the history here, so we left the room numbers the same!
Don’t see the answer you’re looking for in our Frequently Asked Questions? Send us a note!
Frequently Asked Questions
What is your cancellation policy?
No charge cancellation within 24 hours of booking unless booking is within 14 days of your stay. Cancellations within 14 days of stay are non-refundable. Cancellations prior to 14 days of your stay are subject to a cancellation fee of $250. Please note that modifications to your stay may result in additional charges.
What is MAT on my bill?
The City of Stratford implementation of a four percent (4%) mandatory MAT (Municipal Accommodation Tax) applicable on all short-term accommodations under 30 days. These funds ultimately go towards supporting tourism in Stratford.
Is there parking available?
Yes, there is one spot per flat available. Please reach out should you require more parking for your group. [email protected]
Can I check-in / check-out late?
We cannot guarantee an early check-in or late check-out due to the frequency of our guest turnovers. Check-in is at 4pm and check-out is at 11am. However we will let you know as soon as your flat is ready.
Do you offer Gift Certificates?
Yes, we do! Click here to purchase your gift certificates. Available in $50 denominations. Email us at [email protected] for a custom amount.
Can I bring my pet?
Service animals are welcome however we are unable to accommodate pets.
Is there a front desk?
We offer 24/7 Digital Concierge with self check-in/out using keypad locks. There is no front desk, but there is someone available to assist you at any time.
Are you family friendly?
Everyone is welcome at Hotel Julie, including babies and children. Hotel Julie is however more of an adult oriented atmosphere.
Where is Flat 8?
Prior to the sophisticated computer systems of today, Flat 7 was labelled as both 7 and 8 in order to distinguish that there were 2 bedrooms in this suite. Most bookings came from the Stratford Festival Theatre and they would renumber the suites in their computer system annually which left the previous owner scrambling each year to physically renumber the suites! We found this story to be a charming part of the history here, so we left the room numbers the same!
